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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Becky L

March 9, 2023

5  out of  5 rating by Becky L
"Have been with Willette Jones for over 20 years. Very happy with her service and attentive associates!"

Bryan 408

March 2, 2023

5  out of  5 rating by Bryan 408
"Great customer service !! Mayra was very friendly."

Nancy Meister

February 28, 2023

5  out of  5 rating by Nancy Meister
"So helpful and very professional. I have recommended them to family and friends!"

United Christian Fellowship “UCF”

December 29, 2022

5  out of  5 rating by United Christian Fellowship “UCF”
"We have known Willette and team for over 20 years. We appreciate their professionalism and the family spirit they provide. We highly recommend the Jones agency."

Pretty Black Inc.

December 27, 2022

5  out of  5 rating by Pretty Black Inc.
"Extremely professional and knowledgeable over the past 5 years I’ve been with Willette, you won’t regret it."

Camille Adams

December 27, 2022

5  out of  5 rating by Camille Adams
"I had the BEST experience thanks to Willette! Willette was not only kind, but very attentive. She ensured I had the policy that was best for me and I was in and out in a matter of 25 minutes. I definitely recommend to all family and friends, thanks so much!!"

joan nugent

December 26, 2022

5  out of  5 rating by joan nugent
"Willette and her staff were always professional ."

Eleanor Carter Charlton

December 26, 2022

5  out of  5 rating by Eleanor Carter Charlton
"Professional and personable...they listen to your needs and provide the best options to protect your assets."

Taji T Brown

December 26, 2022

5  out of  5 rating by Taji T Brown
"This office sold me my very first life insurance policy. I appreciated the time spent on educating me on the different types of policies available to me and helping me make the best decision for me and my family. Thank you."

Journey Williams-Jones

December 26, 2022

5  out of  5 rating by Journey Williams-Jones
"i have been insured in Willette’s office for many years. Willette is extremely professional and has taken care of the insurance needs of me and my family. Thank you Willette for your many years in the business and taking care of my auto, home, and life insurance."

Parviz Entekhabi

December 12, 2022

5  out of  5 rating by Parviz Entekhabi
"Excellent customer service!"

Camadini Barcenas

December 8, 2022

5  out of  5 rating by Camadini Barcenas
"Emeralda and Belen are Both Amazing customer Service I've ever work with, very respectful and Helpful, thank you for your services Ladies. You both deserve to be rewarded."

Gerald Daniel

November 13, 2022

5  out of  5 rating by Gerald Daniel
"Willette and her staff are just awesome. I am an insurance broker myself so I know intimately what service is supposed to look like and Willette Jones State Farm agency delivers. I highly recommend them for your auto, home and personal umbrella policies"

Diane Shute

November 10, 2022

5  out of  5 rating by Diane Shute
"Fast and friendly customer service...Willette is knowledgeable and staff are professionals all the way!"

Sunset hill

November 1, 2022

5  out of  5 rating by Sunset hill
"Friendly and very helpful. Thankyou all!. Very informative and knoweldge Would recommend them to my friends"

Claire Armintrout

October 18, 2022

5  out of  5 rating by Claire Armintrout
"Willett and her staff are easy to work with!"

Steve Garcia

October 17, 2022

5  out of  5 rating by Steve Garcia
"Been with their office for over 30 years. Excellent customer service and reliability. Thank you!!!"

Alicia Quiroz

September 28, 2022

5  out of  5 rating by Alicia Quiroz
"I am a first time driver/ first for everything with my new vehicle Belen Mejia Ramirez helped me with great customer service and figuring out the best price coverage for my car."

Willette Jones

September 5, 2022

5  out of  5 rating by Willette Jones
"I have some of the most lovely customers...some that just want to send personal emails. Here's one: Willette and her office staff are friendly, helpful and knowledgeable. They are able to answer any questions we might have regarding our various insurance policies that we have with State Farm. Like a good neighbor-- Willette is there!!!! Greg and Marie Cater"


August 24, 2022

5  out of  5 rating by marlo
"Best experience I’ve ever had from a major insurance Agency! Professional beyond expectations and very knowledgeable. Highly recommended"

Lori Parker

July 8, 2022

5  out of  5 rating by Lori Parker
"Belen is so sweet and very helpful! Definitely recommend this Agent Willette Jones. A+ customer service."

Robert Robinson

May 25, 2022

5  out of  5 rating by Robert Robinson
"Angie was very helpful and also lowered my premium."

K Peaches

May 19, 2022

5  out of  5 rating by K Peaches
"I've had a great experience each and every time I've visited Willette's office, her new office in downtown Salinas is more convenient when handling business to and from work."

Acey S Blanco

May 17, 2022

5  out of  5 rating by Acey S Blanco
"Andrea is absolutely superb. During the process of buying a new car, Andrea was extraordinarily helpful in communicating and and providing me with all the information and materials I needed to get through the process. She’s patient, understanding, and very kind. Would highly recommend Andrea for excellent customer service and support."

Bonnie Hanks

May 5, 2022

5  out of  5 rating by Bonnie Hanks
"Always helpful staff who are fantastic in finding ways to save money on policies. I have been with this agency for years and never have had a bad experience. I am highly impressed with their service and recommend this State Farm office enthusiastically."