
State Farm® Insurance Agent Willette Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yvonne Carreon
March 25, 2025
"Willette Jones, and her fantastic team, Patricia have been extremely helpful during a issue with another insurance and helping me resolve the issue. They have gone above and beyond to help me, and were very responsive. I cannot thank them enough!"
Luz Venegas
March 13, 2025
"Been a client of Willette’s for many years. State Farm has always been responsive and attentive to my needs. I appreciate her and her team!"
"Thank you Luz! It is our pleasure to serve your insurance needs!"
Mark Olivares
March 12, 2025
"Very sweet and helpful"
"Thank you Mark. We appreciate the opportunity to serve all of your insurance needs."
LaVonne McArthur
March 10, 2025
"Let her team have been there for me to answer every question or concern that I have. I’ve had this agency since I was 16 years old and will that has been my agent since 2003 give or take her assistant Natasha has been a godsend and helping me get through recent issues of establishing insurance for my new car as well as dealing with an accident that my niece was just in. They are amazing and she is a rockstar. Thank you, Natasha."
"Thank you so much for your kind words and for taking the time to share your experience with our team! We are thrilled to hear that you’ve been with us since you were 16 and that we’ve been able to support you through various stages of your life. We are particularly pleased to hear that Natasha has been a godsend in assisting you with your new car insurance and the recent accident involving your niece. Your satisfaction is our top priority, and it’s heartwarming to know that Natasha and our team have been able to provide the help you needed. Thank you once again for your loyalty and trust in our agency. If you ever have any more questions or need further assistance, please don’t hesitate to reach out."
Tony Busano
March 8, 2025
"For starters, I have to say that everyone there has always been attentive and motivated to help me resolve my problems. In particular though, I have to rate Natasha as being super superb! 😁 No, seriously.... She rocks! I was having issues with State Farm on I guess you might say their corporate level. My wife and I were chasing a simple $200 tow truck reimbursement. The way they have systems set up it's a wonder anyone can receive correspondence or a payment. It's all just a bunch of silly little stuff really but Natasha stepped in and took the bull by the horns, as they say. She called the folks at corporate let them know that they weren't fulfilling the needs of the customer. I mean she really jumped down their throats and got things straightened out for us. It's really nice to know when you're frustrated that someone is there to take over and help you out. This lady is not only fierce and a real go-getter but she's very pleasant and has a great sense of humor. She's truly a pleasure to speak to and to anyone reading this, please give this woman a raise! She certainly deserves it! Anthony and Gina Busano"
"Thank you so much for sharing your experience! We're delighted to hear that Natasha was able to step in and assist you with your reimbursement issue. Our team is dedicated to providing excellent customer service, and it’s wonderful to know that Natasha went above and beyond to ensure your needs were met. We will certainly pass on your kind words to her and acknowledge her hard work and dedication. If you need any further assistance, please do not hesitate to reach out. We truly appreciate your feedback. Thank you again!"
Antonio Teodoro
November 19, 2024
"Friendly & easy to work with! And the best rates, too."
"We appreciate your business and we are happy to assist you in all of your insurance needs!"
Richard Panis
November 7, 2024
"I would first like to start off by thanking Natasha at the Willlette Jones office. Natasha has always been a great help and has always been a pleasure to talk to. She has always been able to answer any questions and provide me with information about any benefits or savings available to me. Natasha has a great personality and I can't say enough about the customer service she has provided to me every time I have call the Willette Jones- State Farm office. Thanks again Natasha!"
"We are so happy that Natasha was able to provide excellent service, thank you for allowing us to continue to serve you! "
Monika Meinders
October 28, 2024
"Had a wonderful experience with Patricia.And she helped me quite a bit to save more money on our insurance.Wonderful job Patricia."
"I’m glad we were able to save and serve your insurance needs! "
Antonio Magaña
October 17, 2024
"While there have been various issues since I switched, Natasha has been a huge help with resolving all of the problems that I've come across."
"I’m glad that we were able to be a help and resolving your problems and serve your insurance needs. "
wilder Saint-velus
September 26, 2024
"Willette and her team are awesome. Please go see her and her team so you can save money on your cars and homeowners insurance."
"Thank you for your great feedback on our service and trusting us with all of your insurance needs!"
Kyle Guthrie
April 15, 2024
"Willette's great! Been with her for years with more cars than I can count, home, life, the works. Rate is fair, and her office staff have been very helpful as well. I miss Alex, Natasha is pretty awesome though."
"Thank you Kyle for your review! Thank you for trusting us with your insurance needs! "
Steve Kampa
March 8, 2024
"Fast and Timely"
"Thank you Steve for your 5-star review and allowing us to serve your insurance needs! "
Kendra Brady
October 25, 2023
"I’ve been with Willette for almost a decade and every interaction is positive, her staff is friendly and efficient. Adding a vehicle to my insurance was so quick and I’m pleased with how well I was taken care of."
"Thank you Kendra for allowing us to provide such positive service for over a decade! "
Michael Brumit
September 6, 2023
"Great staff, great rates. #1 recommend."
"Michael thank-you! Such a pleasure to be able to provide such memorable service to you!"
Alejandro Padron
August 25, 2023
"To start off, Willette Jones has always been very informative. From vehicle insurance to our engagement ring insurance I have always been welcomed with open arms. Her and her staff are very kind and always willing to help, whether that be in person or on the phone. I can recall one instance where I needed a copy of my policy to preset to the DMV and I was provided that information within minutes. They are always attentive and true to their word. Thank you for all of your help Willette Jones!"
"Thank- you Alejandro for allowing us to service your auto insurance and personal articles insurance. We appreciate your business. "
Stephen Worsham
August 14, 2023
"I’ve been with Willette at SFI for over 25 years. At all times I knew she had a complete overview of my insurance needs and always was quick to recommend appropriate changes and in coverage as my needs changed. She responds to questions quickly and professionally and I could not be happier with her service and State Farm in general!"
"Thank You Stephen! It has been our pleasure serving your insurance needs. We appreciate the opportunity. "
Valentina Picazo Amezcua
April 28, 2023
"Thank you helping us with our life insurance Mrs Willette explain to us everything very well , fast and easy medical exam came to us to our work. !! Highly recommend State Farm for all your needs. Been a State Farm customer for 10yrs . Property , business insurance, motorcycle insurance, auto insurance and life insurance everything is with State Farm … Thank you staff for always helping me"
"Always our pleasure!"
terrie b
March 22, 2023
"Willette has taken care of our insurance for over a decade or more. Trustworthy & a very helpful office staff."
"We appreciate the opportunity to serve you. "
Becky L
March 9, 2023
"Have been with Willette Jones for over 20 years. Very happy with her service and attentive associates!"
"Thank you. We appreciate the opportunity to serve you."
Bryan 408
March 2, 2023
"Great customer service !! Mayra was very friendly."
"Thank you Bryan."
Nancy Meister
February 28, 2023
"So helpful and very professional. I have recommended them to family and friends!"
"Thank you Nancy! We appreciate your referrals and enjoy providing insurance for you and your family,"
United Christian Fellowship “UCF”
December 29, 2022
"We have known Willette and team for over 20 years. We appreciate their professionalism and the family spirit they provide. We highly recommend the Jones agency."
"We appreciate the opportunity to serve you and thank you for your recommendation of our Agency! "
Camille Adams
December 27, 2022
"I had the BEST experience thanks to Willette! Willette was not only kind, but very attentive. She ensured I had the policy that was best for me and I was in and out in a matter of 25 minutes. I definitely recommend to all family and friends, thanks so much!!"
"Camille, Thank you so much! It is our pleasure to serve you. "
joan nugent
December 26, 2022
"Willette and her staff were always professional ."
"Joan, Thank you so much. It is our pleasure to serve you!"
E Y Carter Charlton
December 26, 2022
"Professional and personable...they listen to your needs and provide the best options to protect your assets."
"Eleanor, Thank you so much. It is our pleasure to serve you!"